“Solder & Soot” Podcast Episode 13: Frank Finger

We are kicking off Season 2 of "Solder & Soot: A NARSA/IDEA Podcast" with a pioneer in the cooling systems world: Frank Finger, whose career spans nearly 80 years. Mr. Frank is not only a dear friend to both Bobby Duran and Mark Taylor, but he's also a wealth of information to everyone in NARSA/IDEA. In Part 1 of this interview, we learn about the early days of NARSA/IDEA in the 1950s, how the radiator industry has changed over time, and the piece of business advice that Frank's father taught him that he will never forget.

2021: Year in Review

This is the final magazine of 2021, and it is appropriate to recap the past year and give account of where we have been, what we have learned and where we are going. It is also necessary to thank all who have played a part in moving this association forward. Almost everyone has heard or said, “When you are given lemons, make lemonade” or another favorite “When you get thrown off that horse, get back on it” and finally “You can’t change the hand you have been dealt, just the way you play them.” All of these adages are relevant to the general atmosphere of doing business in 2021. 

“Solder & Soot” Podcast Episode 12: Empire Radiator Service

In this latest episode of "Solder & Soot," we sit down with three generations of Schelkuns (Mike, Jim, and Andrew) who run Empire Radiator Service. We dive into the past, present, and future plans of the Rochester, New York-based company and dig into what it's really like working with your family.

November/December 2021 Cooling Journal

Christmas has come early! The final Cooling Journal issue of 2021 features Mike's Radiators of Zimbabwe. Read all about the company's history and the challenges of doing business in Africa. Plus, we learn about a high school program that connected students with a NARSA member. Could these be our future radiator technicians? You won't want to miss this issue!

Webinar: “Find, Attract & Retain Talented People”

With an ultra competitive job market, how does your company rate when prospective employees are looking for a new job? Do you know who you are competing with for new hires, and what the competition is offering new employees? One of the most crucial aspects of growing a service business is employee acquisition and retention. Not only are you competing for new hires, but you are also having to retain your existing employees.

“Solder & Soot” Podcast Episode 11: Mike’s Radiators

We learn all about life in Zimbabwe with Mike Marques and Darren Maboreke of Mike's Radiators in this episode of "Solder & Soot." They are new members to NARSA/IDEA, but they're both experienced in the world of cooling systems. From recruiting employees to finding materials, we discuss the challenges of operating a radiator shop in Africa. Plus, have you heard of the African tiger fish? We learn more about this monster of a fish, and why it's especially tough to catch. 

Technician Shortage is a Priority

The skilled blue collar worker shortage is not new, but it should be a very large concern for any service business who wants to stay relevant for the future. Baby Boomers are retiring at a fast pace and leaving a void of qualified technicians/craftsmen in every occupation. Many baby boomers who worked in the trades for the last four decades have persuaded their children to pursue college degrees to have a perceived better career fulfillment, better pay, better working conditions, and cleaner working environments.