Our President Bobby Duran recently had the privilege of hosting two NARSA/IDEA members at his plant in Puerto Rico. They spent the day touring the plant. Read more about how their friendships have grown thanks to their fathers and through NARSA/IDEA.
In this latest episode of "Solder & Soot," we sit down with three generations of Schelkuns (Mike, Jim, and Andrew) who run Empire Radiator Service. We dive into the past, present, and future plans of the Rochester, New York-based company and dig into what it's really like working with your family.
Christmas has come early! The final Cooling Journal issue of 2021 features Mike's Radiators of Zimbabwe. Read all about the company's history and the challenges of doing business in Africa. Plus, we learn about a high school program that connected students with a NARSA member. Could these be our future radiator technicians? You won't want to miss this issue!
With an ultra competitive job market, how does your company rate when prospective employees are looking for a new job? Do you know who you are competing with for new hires, and what the competition is offering new employees? One of the most crucial aspects of growing a service business is employee acquisition and retention. Not only are you competing for new hires, but you are also having to retain your existing employees.
We learn all about life in Zimbabwe with Mike Marques and Darren Maboreke of Mike's Radiators in this episode of "Solder & Soot." They are new members to NARSA/IDEA, but they're both experienced in the world of cooling systems. From recruiting employees to finding materials, we discuss the challenges of operating a radiator shop in Africa. Plus, have you heard of the African tiger fish? We learn more about this monster of a fish, and why it's especially tough to catch.
The skilled blue collar worker shortage is not new, but it should be a very large concern for any service business who wants to stay relevant for the future. Baby Boomers are retiring at a fast pace and leaving a void of qualified technicians/craftsmen in every occupation. Many baby boomers who worked in the trades for the last four decades have persuaded their children to pursue college degrees to have a perceived better career fulfillment, better pay, better working conditions, and cleaner working environments.
At a meeting a few months ago with my management team, I asked why they thought we were having trouble finding people to fill our production positions. I constantly heard about the unemployment benefits being the main reason. While everyone had various reasons for staying home, I realized that those that did want to work and were actively seeking employment were the types of employees who did not feel content to stay home and felt motivated to work. They were not thinking about the short-term gain but longer-term opportunities. This is precisely the type of people we want at our company.
This might be our most jam-packed issue yet! We learn more about Scotland-based G & M Radiator in this latest The Cooling Journal. Read all about the company's history plus some exciting news about the future. We also have several technical articles including why engine oils are crucial to the diesel emissions industry and the most common mistakes involving coolant.
This episode we jump across the pond to speak with Jeff Thorpe of G & M Radiator based in Scotland. G & M’s roots go back all the way to 1919. Not only do we find out about cooling systems industry history overseas, but we learn more about the skilled labor shortage challenges the UK is dealing with. A member of NARSA/IDEA for many years, G & M also shares some exciting breaking news with us about the company’s future plans!
Did you know that 40% of engine downtime is coolant-related? This month on “Solder & Soot,” we dive into the science of coolants with Joe Long of Old World Industries. Joe has more than 40 years of experience in the trucking industry and is definitely an expert in his field. Not only does Joe answer our top questions, but he also explains the most common mistakes technicians make when it comes to coolants, cleaners, and other chemicals in this latest episode.