What I learned late in life was meetings actually increased our productivity and most importantly improved the employee and customer experience. How can so many businesses and managers of companies be so far off without realizing the detriment of bad meetings?
The pandemic has shown us that people are adaptable and can adjust to world changing events. Letting go and empowering people may be difficult at first, but the long-term effects are really what being in business is all about. Working together as a team has transformed our organization. The less I’m needed, the more successful we’ve become.
In the March/April 2021 cover story, we learn the origin story of Diesel Emissions Service and how DES owner Steve Hoke's business philosophy impacts his companies. This issue also includes several technical articles on typical Shell & Tube heat exchangers, Aftertreatment 101 and a guide to turning Plastic Tanks to All-Metal.
Whether your business is down or it is booming, one thing is for sure; It is necessary to set the direction for your company at the beginning of the year. If your business is slow, now is the time to think about your vision for your company and how you can turn your vision into reality. If you are busy, you must still plan for the new year because perhaps you have been blessed, and now you need to plan for expansion which is another type of vision.
What is your investment worth? This question led me to a conundrum that I had experienced recently. A former member reached out to the home office with a very specific question that only a few people in the industry would know.
The first Cooling Journal magazine of 2021 has arrived! In this issue, we dig into the history of Don Harts Radiator in Texas, whose ties to the industry go back 100 years! Plus, we also have technical articles including a guide to measuring radiator cores accurately and how oscilloscopes are used in the heavy-duty market.
Kentucky's Service Radiator discusses family, a declining coal industry, and navigating the future of the cooling systems industry in this NARSA member Spotlight feature.
NARSA/IDEA has been impacted just like a lot of other businesses. All of our in-person events this year were canceled and future events are on hold to see what the beginning of 2021 looks like. This doesn’t mean we don’t have reasons to give thanks.
While a picture is worth a thousand words and I thoroughly enjoy talking shop with fellow members, the most interesting tales to me are the backstories of how people started their careers and arrived at where they are today. We are fortunate to have business owners from remarkably diverse backgrounds in our industry. Since there is no radiator or emissions school that serves as a pipeline into our industry, our members come from a multitude of backgrounds.
This final issue of The Cooling Journal of the year includes a special member spotlight on a Kentucky family-owned business that has overcome several challenges. Inside, you'll also find technical articles on DPF Bung Identification and Aftertreatment 101.