Pricing Processes: Business Success is Driven by an Organization, Not One Person

All dealerships, whether automobile, truck or equipment have service writers. The owners of these businesses are not at the service desks pricing the jobs, so how do the service writers or service managers price the repair jobs? NARSA/IDEA's Executive Director Mark Taylor breaks down his pricing strategy.

BATNA, Compromise, and Negotiations

Negotiations are something that we all have dealt with in our lives and businesses. We negotiate with our suppliers over the price, payment terms, delivery times, and more on the items we need. We negotiate with our employees on their base pay, their bonuses, their benefits, paid time off and more on how we compensate them.