Pricing Processes: Business Success is Driven by an Organization, Not One Person

All dealerships, whether automobile, truck or equipment have service writers. The owners of these businesses are not at the service desks pricing the jobs, so how do the service writers or service managers price the repair jobs? NARSA/IDEA's Executive Director Mark Taylor breaks down his pricing strategy.

A Letter to the Radiator Industry from a Long-time NARSA Member

My father would pay me 25 cents allowance for each radiator I would rod out. I worked in the shop during the summers until I graduated from high school. Once I graduated, I went right to work in the shop full-time, but there was barely enough work for the two of us. My father said, “In order to grow this business, you’re going to have to go out and get some new ideas."