News

“Solder & Soot” Podcast Episode 21: Pat O’Connor

In this episode of “Solder & Soot,” we sit down with cooling systems industry expert Pat O’Connor, Vice President of Sales at Johnson Manufacturing. Pat will be inducted into NARSA’s Cooling Systems Hall of Fame in 2023. Without a doubt, NARSA would not be what it is today without Pat’s influence. In addition to hearing about his successful career, we learn how Pat was instrumental within our association in bridging the gap between manufacturers and service shops.

Hello from Scotland!

No matter the level of sophistication of yours or someone else’s business, I can assure you there is always something to learn that will make a difference in your business. New ideas are created by exposing yourself to the ideas of others. The greatest compliment to another individual or company is when you take an idea that has been shared and make it your own. Just like all of your relationships in life, they are only as good as the effort that you put into them. 

Don’t Miss NARSA Members at AAPEX!

We can’t wait to connect with all our members, friends, and colleagues next week at AAPEX/SEMA in Las Vegas! You won’t want to miss NARSA/IDEA’s booth along with many of our members’ booths on the second floor of the Venetian in NARSA’s section, also known as the Mobile Heat Transfer/Heating/Air Conditioning section.

Big Shoes to Fill

Not a NARSA event goes by that someone doesn’t pull me aside for a quick anecdote about a kind gesture that my grandad did when they were first starting in the radiator business or a story of how my dad was tasked with giving the blessing at each event he attended. These two men have created such a strong foundation for our family in this industry that it seems only natural for me to follow in their footsteps and serve as the next NARSA/IDEA president, but boy will these be some awfully big shoes to fill.

September/October 2022 Cooling Journal

We take you to the United Kingdom in the latest issue of the Cooling Journal following the 2022 International Tour. Hear what NARSA members had to say about this special visit. Plus, we learn about the history of Laramie Radiator, which is celebrating 75 years in business this year!

“Solder & Soot” Podcast Episode 20: L&M Radiator

Minnesota-based L&M Radiator is well-known in the cooling systems industry, but our listeners may not know the company’s origins and how it can be traced back to WWII. In this episode of Solder & Soot, we sit down with David “Sully” Sullender to learn what sets MESABI® products apart.

Another Chapter Coming to an End

The Board of Directors decided on a different approach to start the search for my replacement. In the past, the search was kept behind the scenes. Sometimes head hunters were used to identify candidates, but now the Board is convinced that a person from within our industry is best suited to help manage the affairs of the association.

President’s Farewell Message

So this is it… my last editorial as NARSA/IDEA President. One thing I can say is that in no way did it go as expected. As NARSA/IDEA’s first and hopefully only pandemic President, my experience was in many ways unique. What should have been two years full of meetings with members and visiting shops and factories was converted into virtually zero travel and lots of zoom calls. I think I can speak for virtually all members in stating that I will not be missing the lack of in-person events that my term in office unfortunately necessitated. However, like all radiator professionals worldwide, we did what we did best and adapted to the new reality.

Troubleshooting Overloaded or Failed Filters

Since DPF cleaning facilities make money by servicing DOC, DPF, and SCR units, how far do they go into telling the shop that dropped it off or the filter owner what the filter condition was? Or that a further look into the engine is necessary to keep from having more aftertreatment issues quickly?

“Solder & Soot” Podcast Episode 19: Roppel Industries

In the cooling systems industry, the Roppel family of Kentucky is well known. In this episode of “Solder & Soot,” we sit down with father and son Tom and Corey Roppel to learn about the early days of the family business and how Roppel Industries has transformed over the past 75 years. This episode isn’t strictly all business, though. We also talk about Kentucky bourbon, learn about Tom’s best pranks, and hear why the Roppels refuse to wear socks.

Career Opportunity

NARSA/IDEA is looking for a person to be the next Executive Director of the association. NARSA/IDEA will provide the new Executive Director a proven framework for their success. Processes and procedures have been outlined and used for building a successful association which is growing and prospering. Financial compensation is commensurate with experience and skills.

July/August 2022 Cooling Journal

The latest issue of the Cooling Journal spotlights one of NARSA/IDEA’s longtime members who is celebrating a major milestone: 75 years! Learn how Roppel Industries has adapted over the years as a family business and how NARSA/IDEA has played a role in their success. Plus, the NARSA International Tour heads to the United Kingdom!

“Solder & Soot” Podcast Episode 18: Luis Duran

We dive into the dynamics of running a family business with Bobby’s father Luis Duran in this episode of “Solder & Soot.” Learn how Luis first got involved in the cooling systems industry, his service in the Air Force, and how he ran two companies in New Jersey and Puerto Rico. You’ll also hear from Luis about how vital NARSA was to his success.

Honoring Our Industry’s Experts: David Bienvenu

I recently had the honor to preside over the induction of one of the most admired members of the NARSA/IDEA community. David Bienvenu has been a fixture of the NARSA community for more than 30 years now. I first met David at a NARSA event at his shop in 2009. It was one of the most successful Ed-Techs to that point, and it opened my eyes to a whole other branch of the heat transfer industry.

David Bienvenu Inducted into Hall of Fame

Longtime NARSA member David Bienvenu was inducted into the Cooling Systems Service Hall of Fame on Friday, May 6 in Houston, Texas during the 2022 Spring Conference. There is no higher honor in our industry than to be inducted into the Cooling Systems Service Hall of Fame. Among the speakers honoring David included former NARSA Board Member Riekie Roncinske and Bill Rickermann of Affton Radiator. 

May/June 2022 Cooling Journal

We share all of the highlights from the NARSA/IDEA 2022 Spring Conference in Texas in this latest issue of the Cooling Journal! Hear from members about the new ideas they learned from the meeting, their favorite presentations, and other special moments.

Plus, we include a member spotlight on new member DPF Alternatives based in Colorado.

NARSA/IDEA 2022 Spring Conference Wraps Up in Texas

It was a jam-packed 2 days of learning and networking at Don Hart’s Radiator in Waller and at the Houston CityPlace Marriott at Springwoods Village for the 2022 Spring Conference in Texas. More than 120 NARSA/IDEA members from across the United States, Canada, the Caribbean, Central America, and South America were in attendance.

“Solder & Soot” Podcast Episode 17: BGR Radiator

On this episode of “Solder & Soot,” we learn the ins and outs of on-site generator service with the Davis brothers of BGR Radiator in Connecticut. Hear how the business has changed over the years, where BGR really shines, and what Jamie and Nick Davis say is one of their biggest challenges in the cooling systems industry.

Maximizing Your Bandwidth in NARSA/IDEA

We live in an age where we are more connected than ever and yet paradoxically, it is also easier than ever to exist in cultural and professional silos where everyone thinks like us. While this may be comforting, it usually does not promote learning new ideas. It is precisely that exchange with others who may look at something from a different perspective that helps you grow.

How NARSA/IDEA Helps with Your Return on Investment (ROI)

NARSA/IDEA is still the only trade association that represents engine heat transfer for transportation and stationary engines along with the diesel particulate filter systems industries. Our members are service/repair facilities, distributors and manufacturers. The board still believes in creating the one idea, the one opportunity, and the one connection which will allow your business to be more profitable.

“Solder & Soot” Podcast Episode 16: West End Radiators

We learn all about Canada’s West End Radiators and the Feeleus family in this episode of “Solder & Soot.” Wayne Feeleus walks us through the company’s 60+ years of history as a cooling systems service shop and growth as a manufacturer. Hear what Feeleus says drives his success. Plus, we also find out more about West End Radiator’s most recent venture, the launching of its new aluminum manufacturing plant.

March/April 2022 Cooling Journal

In this March/April 2022 issue of the Cooling Journal, we visit BGR Radiator of Plainfield, Connecticut. Learn how the Davis brothers are expanding their company’s footprint. Plus, get a preview of our upcoming NARSA/IDEA 2022 Spring Conference in Houston including speaker information and our technical program descriptions.

“Solder & Soot” Podcast Episode 15: American Radiator

In this episode of “Solder & Soot,” we sit down with Joel Christianson of American Radiator which is based in Iowa. As we all know, the only constant thing in life is change. And Joel’s story is a great example of learning how to adapt in this industry and how to diversify. In addition to learning more about the history of American Radiator, we also discuss what makes business partnerships successful and what opportunities lie in DPF cleaning.

Diesel Engine Regeneration Types & Failures

The diesel engine has seen many changes over the last 20+ years. One of the most significant changes was to the diesel emissions system in 2007 which was necessary to meet new Environmental Protection Agency mandates for diesel exhaust. When the EPA mandated these new lower levels of pollutants in the exhaust, engine manufacturers had to develop emissions systems that would meet the new criteria. Previous advancements in turbos, charge air cooling, common rail fuel injection and Exhaust gas recirculation helped to pave the way in creating more efficient cleaner operating diesel engines.

Welcome to 2022! Did you learn anything?

2021 left us with a lot of questions:
With the fragility of our supply chain exposed, will there be any long term changes? Has partnering with countries who have a different governing philosophy made us vulnerable? Will small businesses who are struggling with their labor forces ever fully recover?

Becoming a Podcaster

I have been a podcast addict for at least eight years now and thought it would be an interesting platform for our niche audience. For those of you not familiar with a podcast, it is on-demand radio. And since podcasts are produced digitally and distributed on the internet, there are much lower barriers to entry than traditional terrestrial radio. As a result, there are over two million podcasts on every niche topic imaginable. Into bow hunting? A quick search yielded at least eight podcasts dedicated to bowhunting. Want to listen to a show about welding? There are at least 15 just in English. This ability to cost effectively produce a program geared to a super niche audience is something that simply was not possible to do before.

“Solder & Soot” Podcast Episode 14: Frank Finger Part 2

We couldn’t fit all of Frank Finger’s wisdom into one episode, so we continue the conversation with the legend himself in Part 2. Expanding your business can be tricky, and you need the right strategy. In this episode, we hear from Frank about his move into distribution and how he developed the sales business. Frank also talks about his own exit strategy when he sold his company. Plus, hear why Frank Finger says NARSA/IDEA members have to be brave when it comes to business in this episode of “Solder & Soot.”

January/February 2022 Cooling Journal

In the first Cooling Journal issue of 2022, we visit Empire Radiator Service based in New York. Read about how the company has grown over the years and their plans for the new year. Plus, read about the new goals and lessons learned from NARSA/IDEA’s Board of Directors.

January 2022 Newsletter

NARSA/IDEA wishes all of its members a Happy New Year! In the first newsletter of 2022, we look ahead at some upcoming industry events that could help boost your business. Our news section also includes a new business transitioning, how members are helping tornado victims, and several retirement announcements.

Turbos, EGRs & Charge Air Coolers: How Do They Affect DPFs?

By being able to speak intelligently about the diesel exhaust system, your people can be a resource for your customers. In some businesses, the technician cleaning the diesel particulate filters is one of the least experienced people in your shop. To help them better understand the process, let’s do a simple review of how the diesel engine operates and the components that control and or create the exhaust. Understanding that the diesel particulate filter is just a trash can and only catches what comes down the exhaust pipe is the first step in understanding the process. 

“Solder & Soot” Podcast Episode 13: Frank Finger

We are kicking off Season 2 of “Solder & Soot: A NARSA/IDEA Podcast” with a pioneer in the cooling systems world: Frank Finger, whose career spans nearly 80 years. Mr. Frank is not only a dear friend to both Bobby Duran and Mark Taylor, but he’s also a wealth of information to everyone in NARSA/IDEA. In Part 1 of this interview, we learn about the early days of NARSA/IDEA in the 1950s, how the radiator industry has changed over time, and the piece of business advice that Frank’s father taught him that he will never forget.

Rocky Mount Radiator Connects with High School Students

Students in North Carolina recently got to learn more about the cooling systems industry thanks to Rocky Mount Radiator & A/C. NARSA/IDEA member Chuck Braswell is on the Board of CITI High School, which stands for Center for Industry, Technology, and Innovation, in Rocky Mount, North Carolina. There is a public school initiative that helps prepare young adults for entering the workforce. According to the administration, CITI students earn stackable certificates in a variety of pathways with the hopes of completing an Associate’s degree. Among the tracts they can pursue include automotive and industrial courses. 

2021: Year in Review

This is the final magazine of 2021, and it is appropriate to recap the past year and give account of where we have been, what we have learned and where we are going. It is also necessary to thank all who have played a part in moving this association forward. Almost everyone has heard or said, “When you are given lemons, make lemonade” or another favorite “When you get thrown off that horse, get back on it” and finally “You can’t change the hand you have been dealt, just the way you play them.” All of these adages are relevant to the general atmosphere of doing business in 2021. 

How NARSA/IDEA Connects Fathers & Sons

Our President Bobby Duran recently had the privilege of hosting two NARSA/IDEA members at his plant in Puerto Rico. They spent the day touring the plant. Read more about how their friendships have grown thanks to their fathers and through NARSA/IDEA.

“Solder & Soot” Podcast Episode 12: Empire Radiator Service

In this latest episode of “Solder & Soot,” we sit down with three generations of Schelkuns (Mike, Jim, and Andrew) who run Empire Radiator Service. We dive into the past, present, and future plans of the Rochester, New York-based company and dig into what it’s really like working with your family.

November/December 2021 Cooling Journal

Christmas has come early! The final Cooling Journal issue of 2021 features Mike’s Radiators of Zimbabwe. Read all about the company’s history and the challenges of doing business in Africa. Plus, we learn about a high school program that connected students with a NARSA member. Could these be our future radiator technicians? You won’t want to miss this issue!

November 2021 Newsletter

It’s been a busy month NARSA/IDEA! Several members recently exhibited at AAPEX & SEMA 21 in Las Vegas. Even though some of the people we saw have been on Zoom calls with us over the past two years, there is no substitute for personal contact and the energy that is exchanged between people who have a passion for the same business.

Webinar: “Find, Attract & Retain Talented People”

With an ultra competitive job market, how does your company rate when prospective employees are looking for a new job? Do you know who you are competing with for new hires, and what the competition is offering new employees? One of the most crucial aspects of growing a service business is employee acquisition and retention. Not only are you competing for new hires, but you are also having to retain your existing employees.

“Solder & Soot” Podcast Episode 11: Mike’s Radiators

We learn all about life in Zimbabwe with Mike Marques and Darren Maboreke of Mike’s Radiators in this episode of “Solder & Soot.” They are new members to NARSA/IDEA, but they’re both experienced in the world of cooling systems. From recruiting employees to finding materials, we discuss the challenges of operating a radiator shop in Africa. Plus, have you heard of the African tiger fish? We learn more about this monster of a fish, and why it’s especially tough to catch. 

Technician Shortage is a Priority

The skilled blue collar worker shortage is not new, but it should be a very large concern for any service business who wants to stay relevant for the future. Baby Boomers are retiring at a fast pace and leaving a void of qualified technicians/craftsmen in every occupation. Many baby boomers who worked in the trades for the last four decades have persuaded their children to pursue college degrees to have a perceived better career fulfillment, better pay, better working conditions, and cleaner working environments.

The Kids Are Still Alright

At a meeting a few months ago with my management team, I asked why they thought we were having trouble finding people to fill our production positions. I constantly heard about the unemployment benefits being the main reason. While everyone had various reasons for staying home, I realized that those that did want to work and were actively seeking employment were the types of employees who did not feel content to stay home and felt motivated to work. They were not thinking about the short-term gain but longer-term opportunities. This is precisely the type of people we want at our company.

September/October 2021 Cooling Journal

This might be our most jam-packed issue yet! We learn more about Scotland-based G & M Radiator in this latest The Cooling Journal. Read all about the company’s history plus some exciting news about the future.

We also have several technical articles including why engine oils are crucial to the diesel emissions industry and the most common mistakes involving coolant.

“Solder & Soot” Podcast Episode 10: Jeff Thorpe (G & M Radiator)

This episode we jump across the pond to speak with Jeff Thorpe of G & M Radiator based in Scotland. G & M’s roots go back all the way to 1919. Not only do we find out about cooling systems industry history overseas, but we learn more about the skilled labor shortage challenges the UK is dealing with. A member of NARSA/IDEA for many years, G & M also shares some exciting breaking news with us about the company’s future plans!

“Solder & Soot” Podcast Episode 09: All About Coolants (Old World Industries)

Did you know that 40% of engine downtime is coolant-related? This month on “Solder & Soot,” we dive into the science of coolants with Joe Long of Old World Industries. Joe has more than 40 years of experience in the trucking industry and is definitely an expert in his field. Not only does Joe answer our top questions, but he also explains the most common mistakes technicians make when it comes to coolants, cleaners, and other chemicals in this latest episode.

2021 Fall Conference Postponed to Spring 2022

After discussing the status of the event at length, the NARSA/IDEA Board of Directors voted to postpone the event until the spring of 2022. We believe that several extenuating circumstances have led our members to be apprehensive about attending the upcoming meeting. These difficulties, combined with the increased travel protocols for some of our overseas members, make the logistics of attending this event quite challenging.

Weathering the Pandemic Together

NARSA/IDEA has weathered the COVID storm with you, which since the founding of NARSA in 1954 has probably been the most serious threat to the viability of your association. The Board of Directors had the foresight to plan for an economic atmosphere where we could sustain a financial downturn. I am proud to report the membership in your association is the same as it was at the end of last year. Through all of the hardships and uncertain times our members have chosen to support their association. We have lost some members, but have had new members take their place. I feel so lucky to have had the opportunity to be part of the custodial effort in ensuring the future of NARSA/IDEA. 

It’s the End of the Supply Chain As We Know it (And I Feel Fine)

Not a day goes by when I do not read cataclysmic stories on how the supply chain is completely broken. From massive shipping delays to shortages of microchips, the supply chain up and down the line has been dramatically affected. I speak with members every day who tell me stories of unreliable shipping and long lead times on parts. There are simply parts that are just not available for the foreseeable future.

“Solder & Soot” Podcast Episode 08: Jamie Irvine (The Heavy-Duty Parts Report)

We discuss current industry trends with Jamie Irvine of The Heavy-Duty Parts Report podcast. Jamie has worked in the heavy-duty parts industry since 1998 and is currently a Sales and Marketing Consultant. Why should businesses focus on service? How can companies eliminate waste and inefficiency? Jamie breaks down how you can succeed against your competition in the latest episode of “Solder & Soot: a NARSA/IDEA Podcast.”

July/August 2021 Cooling Journal

In this latest issue of The Cooling Journal, we shine the spotlight on longtime NARSA member David Bienvenu of Radiator Service Co based in Louisiana.

You can also read more on what you can expect at our in-person 2021 Fall Conference in Grapevine, Texas.

Member Spotlight: TitanX

TitanX’s history involves several different companies. Its roots go back to 1895 when JW Thorell, a Swedish blacksmith, started his own business in Linköping. Then, in 1914, the Gabrielson Car Parts Company opened in Jamestown, New York. Another plant was founded in 1953 in Mjällby, Sweden. Those three plants were eventually acquired by Blackstone, then Valeo. Then TitanX was born in 2008. TitanX’s headquarters are in Sweden. There are also facilities in Brazil, Mexico, and China as well as Jamestown, New York. It was the Jamestown, New York facility that was the headquarters of Blackstone Cooperation that consolidated these factories in Sweden under one umbrella. There are roughly 1,000 TitanX employees worldwide.

Open Seats for NARSA/IDEA Board of Directors

Nominations are now open for candidates seeking election to the Board of Directors of NARSA/IDEA – The International Heat Transfer and Diesel Emissions Association. The Board is responsible for setting policy, reviewing programs, developing projects and approving budgets for sustaining the overall financial health of the organization. The Board provides for the direction of staff and association resources to accomplish the objectives of the organization.

July 2021 Newsletter

It is a new dawn for the United States as we get back to enjoying some of the things we have missed for the last year and a half. We have weathered the storm and hopefully the rest of the world is right behind us.

With summer comes an increase in travel, vacations, products and services which all equate to an increase in business. Hopefully your business is positioned to be able to capitalize on a re-energized economy.

2022 Photo Calendar Contest Open

We are excited to announce a photo calendar for 2022 featuring NARSA/IDEA members from ALL over the world!

It’s your time to shine! Email your submissions to linda@narsa.org by August 15 to be considered.

“Solder & Soot” Podcast Episode 07: David Bienvenu (Radiator Service Co., Inc.)

This week, we chat with cooling systems veteran David Bienvenu of Radiator Service Co., who is based in Houma, Louisiana. He’s the go-to guy many of our NARSA/IDEA members call when they have a question. But unlike some, David didn’t grow up in the radiator business. Learn how he got into the industry, the most costly mistake he ever made, and how NARSA helped him overcome challenges in this special episode.

Why Social Media is Vital to Our Industry

The greatest advantage to social media has been our ability to communicate and engage with cooling systems and emission service facilities around the world. This year, we have added members in South America, Africa, and France. Social media is the tool which has given us an opportunity to expand our footprint beyond U.S. borders. Canada and Mexico have always been and continue to be important to the success of NARSA/IDEA, but now we are truly the international organization.

A Change is Gonna Come

As I’m sure many of our readers find themselves doing, I often ponder the future of my business. Over the last two years, we have formalized our planning for the future with quarterly, yearly, three year and ten year plans. This process aligned our team in our goals for the future. We stand at the cusp of a seismic shift. How will the world be generating energy and powering the next generation of vehicles? Like it or not, things are changing, and we need to be prepared for a time when the internal combustion engine will no longer be the dominant technology to transport people and goods. While this may seem intimidating and scary, the radiator industry has been here before.

May/June 2021 Cooling Journal

We recap NARSA/IDEA’s Spring 2021 Virtual Conference in the May/June 2021 issue of The Cooling Journal. See how our members from all over the world connected and interacted with our speakers and experts through technical presentations and panel discussions. We also learn more about about TitanX’s history in our Member Spotlight.

“Solder & Soot” Podcast Episode 06: Chuck & Bryan Braswell (Rocky Mount Radiator & AC)

Chuck and Bryan Braswell join us from North Carolina at Rocky Mount Radiator & A/C, which is a fourth-generation family-owned business, and their involvement with NARSA/IDEA runs deep as well. Chuck is a former NARSA/IDEA President and Bryan currently serves as a Board member. Learn how NARSA/IDEA has contributed to their success, about their future goals to expand the business, and what it’s really like working closely with your parents in this latest episode.

“Marketing Your DPF Cleaning Business When the Competition Endorses Only One Type Of Cleaning Method” Panel Discussion

Prepare your business’s marketing strategy to compete with large DPF cleaning companies who endorse only one type of cleaning as being effective. Perhaps your company offers multiple types of cleaning or maybe you only have the original bake and blow equipment. Hear from three industry experts as to the approach they follow when marketing their companies and also hear the opinions of a leading DPF manufacturer’s sales manager who has visited many cleaning facilities across North America. This panel will share insights on the DPF cleaning market and help our members better understand what it will take to succeed against the competition.

Webinar: “Futurenomics: The Economic Snapshot You Need to See Today”

How does the current economy impact your business? Through this presentation, you’ll understand what changes in international trade mean for the cooling systems and emissions industries and gain a valuable understanding of today’s economy to improve profits and safeguard your business’ bottom line.

Webinar: “DPF Failure Analysis”

Learn how to identify different types of DPF failures and what causes the condition. If your customer has issues with other engine components, learn how to be the expert by having the expertise to advise the customer they have other issues upstream of the DPF and DOC.

Webinar: “Leadership in Adversity”

What does it take to be an exceptional leader during challenging times? Learn how emotional intelligence enables real leadership and deep connections with each other. 

May 2021 Newsletter

The first quarter of 2021 is completed, and typically everyone in the cooling system business is eagerly anticipating a change in the weather. NARSA/IDEA is looking forward to our upcoming Spring 2021 Virtual Conference featuring a range of speakers, technical presentations, and panel discussions. Learn more about our diverse lineup in our latest newsletter.

“Solder & Soot” Podcast Episode 05: Economist Dr. Mary Kelly

How has COVID-19 impacted the global supply chain? In this episode, we sit down with Dr. Mary Kelly, a renowned economist, author, public speaker, and professor. Hear how Dr. Kelly describes the current state of the economy and what business owners need to know about what could happen next. 

Are Business Meetings a Waste of Time?

What I learned late in life was meetings actually increased our productivity and most importantly improved the employee and customer experience. How can so many businesses and managers of companies be so far off without realizing the detriment of bad meetings?

The Cemeteries are Filled with Indispensable People

The pandemic has shown us that people are  adaptable and can adjust to world changing events. Letting go and empowering people may be difficult at first, but the long-term effects are really what being in business is all about. Working together as a team has transformed our organization. The less I’m needed, the more successful we’ve become. 

March/April 2021 Cooling Journal

In the March/April 2021 cover story, we learn the origin story of Diesel Emissions Service and how DES owner Steve Hoke’s business philosophy impacts his companies. This issue also includes several technical articles on typical Shell & Tube heat exchangers, Aftertreatment 101 and a guide to turning Plastic Tanks to All-Metal.

Webinar: Fitting Identification (Part 1)

Heavy Duty cooling system repair requires properly identifying fittings. It is recommended to test certain heat exchangers with high pressure nitrogen. In order to test at 300 psi, it is necessary to have fittings that will seal the cooler’s original fitting set up. Identifying the fitting that will be needed for testing will be covered in this webinar. 

“Solder & Soot” Podcast Episode 04: Diesel Emissions Service

In Episode 4, we talk with Steve Hoke of Diesel Emissions Service. Hoke’s empire has grown to include manufacturing and distributing diesel particulate filter accessories and parts. Hear how his business philosophy focuses on relationships and how he’s helping educate other members within NARSA/IDEA.

Webinar: Repeatable DPF Cleaning Ensuring Quality

How can you get verifiable DPF cleanings regardless of the brand of machine you’re using? During this session led by DES Engineering & UL Shop Manager Russ Tuckerman, you’ll learn the best steps to have a repeatable DPF cleaning program no matter what type of brand of cleaning equipment you have.

Webinar: Plastic Tank Radiator Conversion

Very often plastic tank failures can be related to poor designs or a very strenuous application that causes premature failure or the new radiator and parts are not available for servicing your customer’s needs. Whether you have an aluminum or copper and brass radiator core, tank fabrication practices are the same. During this presentation, you will learn some ideas on how to convert a plastic tank radiator to all-metal.

March 2021 Newsletter

Brutal winter storms impacted millions of people across the United States. Learn how NARSA/IDEA members are dealing with the aftermath of that recent severe winter weather. Plus, see new products our members have recently released.

A Vision for 2021

Whether your business is down or it is booming, one thing is for sure; It is necessary to set the direction for your company at the beginning of the year. If your business is slow, now is the time to think about your vision for your company and how you can turn your vision into reality. If you are busy, you must still plan for the new year because perhaps you have been blessed, and now you need to plan for expansion which is another type of vision.

My Investment in NARSA/IDEA

What is your investment worth?

This question led me to a conundrum that I had experienced recently. A former member reached out to the home office with a very specific question that only a few people in the industry would know.

January/February 2021 Cooling Journal

The first Cooling Journal magazine of 2021 has arrived! In this issue, we dig into the history of Don Harts Radiator in Texas, whose ties to the industry go back 100 years! Plus, we also have technical articles including a guide to measuring radiator cores accurately and how oscilloscopes are used in the heavy-duty market.

“Solder & Soot” Podcast Episode 02: Don Hart Radiator

In our second episode, we sit down with Don Hart of Don Hart Radiator in Texas. Hart’s ties in the industry actually go back more than 100 years. Hart discusses what he’s learned from his mistakes and the role NARSA/IDEA has played in the success of his business.

Webinar: Aftertreatment 101 (Part 2)

The discussion continues in Part 2 of Aftertreatment 101 where you will learn more about engine maintenance in relationship DPF maintenance and failures. Why is it important to be proactive? Attendees will also dive into cleaning machines types and why there is no one size fits all.

Webinar: Measure that Radiator Core Error Free (Part 2)

In Part 2 “Measure that Radiator Core Error Free!”, we explore how to properly count fins per inch in serpentine and flat fin radiator cores. Attendees will also learn the method for counting tubes in a radiator core without actually counting each tube and a continuation of ordering the correct headers either for a solder together or bolt together application. At the end of this session, you should be armed with the necessary information for ordering radiator cores correctly.

“Solder & Soot” Podcast Episode 01

NARSA/IDEA is proud to introduce our new podcast Solder & Soot. In our series premiere, hosts Mark Taylor and Bobby Duran discuss their career paths, how they began working with one another, and how they became involved with NARSA/IDEA.

2020 in Review

NARSA/IDEA has been impacted just like a lot of other businesses. All of our in-person events this year were canceled and future events are on hold to see what the beginning of 2021 looks like. This doesn’t mean we don’t have reasons to give thanks.

Coming Out as a Stronger Association

While a picture is worth a thousand words and I thoroughly enjoy talking shop with fellow members, the most interesting tales to me are the backstories of how people started their careers and arrived at where they are today. We are fortunate to have business owners from remarkably diverse backgrounds in our industry. Since there is no radiator or emissions school that serves as a pipeline into our industry, our members come from a multitude of backgrounds.

November/December 2020 Cooling Journal

This final issue of The Cooling Journal of the year includes a special member spotlight on a Kentucky family-owned business that has overcome several challenges. Inside, you’ll also find technical articles on DPF Bung Identification and Aftertreatment 101.

Webinar: Measure that Radiator Core Error Free (Part 1)

When ordering cores, mistakes can cost the service shop, the manufacturer, and the customer time and money. Learn how to do it correctly the first time with NARSA/IDEA! Executive Director Mark Taylor will explain the ins and outs of radiator core measuring along with proper terminology.

Webinar: Aftertreatment 101 (Part 1)

How do aftertreatment systems work? In Part 1 of “Aftertreatment 101,” this class led by Diesel Emissions Service Lead Trainer Steven “Jr” Stratton will cover the entire aftertreatment system, including the reason why it exists and what needs to be done for maintenance to keep it working correctly.

How NARSA/IDEA Has Evolved

Our Executive Director Mark Taylor looks back on his early days in NARSA and reflects on how the association has changed and adapted over the past 30 years.

Introducing Our Lunch and Learn Webinars

NARSA/IDEA is excited to announce our new series of “Lunch and Learn” webinars. Each month, members will be able to join virtual presentations led by leaders in our industry and be able to engage with others from across the world.

November 2020 Newsletter

Learn more about some exciting new plans for NARSA/IDEA members and read industry headlines in our November NARSA Now Newsletter.

September/October 2020 Cooling Journal

This latest issue of The Cooling Journal features a wrap-up of NARSA/IDEA’s first-ever virtual Conference, Vision 20/20. Hear from members all over the globe how they were able to connect and exchange ideas through this virtual platform.