As part of your NARSA/IDEA membership, you have access to our archive which includes training videos and presentations from previous NARSA events. To view these exclusive resources, you must be a member in good standing. All NARSA/IDEA members and their employees are eligible for login credentials through our Association Membership System, Wild Apricot. If you need login credentials or have trouble accessing your account, please email narsanow@gmail.com, and we’ll take care of you.
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Past Presentations:
Simple Social Media for the Blue Collar
Are you wanting to grow your company’s social media presence, but you don’t know where to start? Will Garrett from Radiator Supply House shares the top tips and tricks starting with the social media basics of how to engage people with a radiator that is hidden under the hood. Understanding social media is not used…
The Blue Collar Dilemma
Are you struggling to find and retain talented employees? It is no secret that many businesses today are facing a labor shortage. Lisa Schaffer from the North American Trade Schools in Maryland explains how you can successfully attract entry-level employees and ways to keep them around.
“Advantage Play™: The Art of Knowing What’s Next”
The adage “the house always wins” is a well-established truth in the world of gambling. However, there are a select few players who cause even the most powerful casinos to take notice. Dubbed “Advantage Players™ (APs),” these elite gamblers possess an unparalleled mastery of games like blackjack, which are typically considered unbeatable. By leveraging their…
Overhead Crane Safety
Improper crane use can lead to irreparable damage, which is why hoist operators must be properly trained. In this presentation, Randy Gardner of Western Maryland Safety Consultants goes over a detailed safety checklist to avoid major mistakes.
Sling Safety
A sling is defined as an assembly which connects the load to the material handling (lifting) equipment. Are you familiar with OSHA’s regulations regarding slings? In this presentation, Randy Gardner of Western Maryland Safety Consultants breaks down safe sling use by helping you identify conditions necessitating a sling’s replacement.
Safety Standards that Affect Your Business
Can you recognize potential hazards in your workplace and the best methods to control them?
Randy Gardner of Western Maryland Safety Consultants covers LOTO, Hazcom, PPEs, and OSHA record keeping, as well as employers’ responsibilities and hazard recognition.
SCR Conversion
Does the engine influence SCR Conversion efficiency? Do you know how to properly use DEF Fluid? In this presentation, Austin Ormond of Diesel Laptops breaks down SCR (Selective Catalyst Reduction) components and troubleshooting as well as diagnostics for low efficiency.
System Protector & Service Procedures
Are you struggling to find and retain talented employees? It is no secret that many businesses today are facing a labor shortage. Lisa Schaffer from the North American Trade Schools in Maryland explains how you can successfully attract entry-level employees and ways to keep them around.
Intro to Mesabi Products
In this presentation, L&M Radiator’s Steve Smith breaks down what’s new at L&M Radiator and what makes Mesabi products different from others on the market.
Webinar: “Find, Attract & Retain Talented People”
With an ultra competitive job market, how does your company rate when prospective employees are looking for a new job? Do you know who you are competing with for new hires, and what the competition is offering new employees? One of the most crucial aspects of growing a service business is employee acquisition and retention.…
“Marketing Your DPF Cleaning Business When the Competition Endorses Only One Type Of Cleaning Method” Panel Discussion
Prepare your business’s marketing strategy to compete with large DPF cleaning companies who endorse only one type of cleaning as being effective. Perhaps your company offers multiple types of cleaning or maybe you only have the original bake and blow equipment. Hear from three industry experts as to the approach they follow when marketing their…
Webinar: “Futurenomics: The Economic Snapshot You Need to See Today”
How does the current economy impact your business? Through this presentation, you’ll understand what changes in international trade mean for the cooling systems and emissions industries and gain a valuable understanding of today’s economy to improve profits and safeguard your business’ bottom line.
Webinar: “DPF Failure Analysis”
Learn how to identify different types of DPF failures and what causes the condition. If your customer has issues with other engine components, learn how to be the expert by having the expertise to advise the customer they have other issues upstream of the DPF and DOC.
“On-site Generator Repair Opportunities and Challenges” Panel Discussion
On-site generator radiator repair has been an additional profit center for several companies in our industry. What does it take to be proficient at on-site repairs? Our diverse panel includes radiator business owners who discuss the opportunities and challenges of performing radiator repair on site.
Webinar: “Proper Procedures for Welding Together an Aluminum Oil Cooler Core”
This presentation presented by SKL includes insight into proper preparations and procedures for assembly of aluminum components in your shop.
Webinar: “Leadership in Adversity”
What does it take to be an exceptional leader during challenging times? Learn how emotional intelligence enables real leadership and deep connections with each other.
Webinar: Fitting Identification (Part 1)
Heavy Duty cooling system repair requires properly identifying fittings. It is recommended to test certain heat exchangers with high pressure nitrogen. In order to test at 300 psi, it is necessary to have fittings that will seal the cooler’s original fitting set up. Identifying the fitting that will be needed for testing will be covered…
Webinar: Repeatable DPF Cleaning Ensuring Quality
How can you get verifiable DPF cleanings regardless of the brand of machine you’re using? During this session led by DES Engineering & UL Shop Manager Russ Tuckerman, you’ll learn the best steps to have a repeatable DPF cleaning program no matter what type of brand of cleaning equipment you have.
Webinar: Plastic Tank Radiator Conversion
Very often plastic tank failures can be related to poor designs or a very strenuous application that causes premature failure or the new radiator and parts are not available for servicing your customer’s needs. Whether you have an aluminum or copper and brass radiator core, tank fabrication practices are the same. During this presentation, you…
Webinar: Aftertreatment 101 (Part 2)
The discussion continues in Part 2 of Aftertreatment 101 where you will learn more about engine maintenance in relationship DPF maintenance and failures. Why is it important to be proactive? Attendees will also dive into cleaning machines types and why there is no one size fits all.
Webinar: Measure that Radiator Core Error Free (Part 2)
In Part 2 “Measure that Radiator Core Error Free!”, we explore how to properly count fins per inch in serpentine and flat fin radiator cores. Attendees will also learn the method for counting tubes in a radiator core without actually counting each tube and a continuation of ordering the correct headers either for a solder…
Webinar: Measure that Radiator Core Error Free (Part 1)
When ordering cores, mistakes can cost the service shop, the manufacturer, and the customer time and money. Learn how to do it correctly the first time with NARSA/IDEA! Executive Director Mark Taylor will explain the ins and outs of radiator core measuring along with proper terminology.
Webinar: Aftertreatment 101 (Part 1)
How do aftertreatment systems work? In Part 1 of “Aftertreatment 101,” this class led by Diesel Emissions Service Lead Trainer Steven “Jr” Stratton will cover the entire aftertreatment system, including the reason why it exists and what needs to be done for maintenance to keep it working correctly.
Understanding Aftertreatment Temperature Diagnostics
Get an in-depth view of regeneration system components and operation. Additionally, you’ll learn the importance of running a regeneration for diagnostic purposes, and the powerful insight that it gives you for diagnosing failed components without the need for a fault code.
Understanding EOS
Business owners often feel like their companies are not getting the traction they should, and crave a different approach to business where efforts yield tangible results. The EOS Process has helped thousands of companies get where they want to go. Attendees will learn about the process of focusing the business, learn the major steps to…
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