Each month, NARSA/IDEA members can participate in virtual presentations led by leaders in our industry. It’s a great opportunity to learn new techniques and valuable business skills.
Please be aware these sessions are limited, so individuals must register separately. The day before the webinar, you will receive a private Zoom link and password. Following the live presentation, members will be able to ask questions via live chat.
“Find, Attract & Retain Talented People”
November 9, 2021 at 2p ET (11a PT)
Panelists: Mark Taylor (NARSA/IDEA), Bobby Duran (NARSA/IDEA, Cooling Systems Caribe) & Jamie Irvine (Heavy-Duty Parts Report)
With an ultra competitive job market, how does your company rate when perspective employees are looking for a new job? Do you know who you are competing with for new hires, and what the competition is offering new employees? One of the most crucial aspects of growing a service business is employee acquisition and retention. Not only are you competing for new hires, but you are also having to retain your existing employees. Business is not just about expanding your customer base through sales and marketing, but also selling your company to future employees. This webinar will dive into the history of the decline in skilled workers and break down exactly what your company can do to compete for new talent.
“Marketing Your DPF Cleaning Business When the Competition Endorses Only One Type Of Cleaning Method” Panel Discussion
Prepare your business’s marketing strategy to compete with large DPF cleaning companies who endorse only one type of cleaning as being effective. Perhaps your company offers multiple types of cleaning or maybe you only have the original bake and blow equipment. Hear from three industry experts as to the approach they follow when marketing their companies and also hear the opinions of a leading DPF manufacturer’s sales manager who has visited many cleaning facilities across North America. This panel will share insights on the DPF cleaning market and help our members better understand what it will take to succeed against the competition.
How does the current economy impact your business? Through this presentation, you’ll understand what changes in international trade mean for the cooling systems and emissions industries and gain a valuable understanding of today’s economy to improve profits and safeguard your business’ bottom line.
Learn how to identify different types of DPF failures and what causes the condition. If your customer has issues with other engine components, learn how to be the expert by having the expertise to advise the customer they have other issues upstream of the DPF and DOC.
On-site generator radiator repair has been an additional profit center for several companies in our industry. What does it take to be proficient at on-site repairs? Our diverse panel includes radiator business owners who discuss the opportunities and challenges of performing radiator repair on site.
This presentation presented by SKL includes insight into proper preparations and procedures for assembly of aluminum components in your shop.
What does it take to be an exceptional leader during challenging times? Learn how emotional intelligence enables real leadership and deep connections with each other.
Heavy Duty cooling system repair requires properly identifying fittings. It is recommended to test certain heat exchangers with high pressure nitrogen. In order to test at 300 psi, it is necessary to have fittings that will seal the cooler’s original fitting set up. Identifying the fitting that will be needed for testing will be covered in this webinar.
How can you get verifiable DPF cleanings regardless of the brand of machine you’re using? During this session led by DES Engineering & UL Shop Manager Russ Tuckerman, you’ll learn the best steps to have a repeatable DPF cleaning program no matter what type of brand of cleaning equipment you have.
Very often plastic tank failures can be related to poor designs or a very strenuous application that causes premature failure or the new radiator and parts are not available for servicing your customer’s needs. Whether you have an aluminum or copper and brass radiator core, tank fabrication practices are the same. During this presentation, you will learn some ideas on how to convert a plastic tank radiator to all-metal.
The discussion continues in Part 2 of Aftertreatment 101 where you will learn more about engine maintenance in relationship DPF maintenance and failures. Why is it important to be proactive? Attendees will also dive into cleaning machines types and why there is no one size fits all.
In Part 2 “Measure that Radiator Core Error Free!”, we explore how to properly count fins per inch in serpentine and flat fin radiator cores. Attendees will also learn the method for counting tubes in a radiator core without actually counting each tube and a continuation of ordering the correct headers either for a solder together or bolt together application. At the end of this session, you should be armed with the necessary information for ordering radiator cores correctly.
When ordering cores, mistakes can cost the service shop, the manufacturer, and the customer time and money. Learn how to do it correctly the first time with NARSA/IDEA! Executive Director Mark Taylor will explain the ins and outs of radiator core measuring along with proper terminology.
How do aftertreatment systems work? In Part 1 of “Aftertreatment 101,” this class led by Diesel Emissions Service Lead Trainer Steven “Jr” Stratton will cover the entire aftertreatment system, including the reason why it exists and what needs to be done for maintenance to keep it working correctly.
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